SoCal Fence and Barn Refund Policy
Order Refund & Inspection Policy
Buyers have 24 hours from the time of delivery or pickup to inspect their order for any of the following:
-
Damage
-
Defects
-
Incorrect items
Note: Powder-coated products may occasionally arrive with minor scratches, scuffs, or blemishes due to handling during loading and transport. If needed, we’re happy to provide spray cans of matching touch-up paint upon request.
To report an issue, please contact us within the 24-hour window by:
-
Emailing us with your order number
-
Including clear photos of the problem
Claims submitted after 24 hours may not be eligible for refund or replacement.
ORDER CANCELLATION POLICY
Buyers can cancel their orders within 24-hours after placing the order. Some items are subject to a 70% restocking fee.
Depending on your bank or credit card company, it could take up to 3-7 business days for your funds to return to your bank account or credit card balance.
If a cash refund is needed, you must allow us to issue a check in the mail.
If you have any questions about the terms of our Refund Policy, please contact us.
Email: info@socalfenceandbarn.com
Phone: 909-210-5590
