SoCal Fence and Barn Refund Policy
Order Refund & Inspection Policy
*NO CANCELLATIONS OR REFUNDS AFTER 24-HOURS FROM TIME OF PURCHASE. NO EXCEPTIONS*
Buyers have 24 hours from the time of delivery or the day of pickup to inspect their order for any of the following:
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Damage
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Defects
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Missing items
Note: Powder-coated products may occasionally arrive with minor scratches, scuffs, or blemishes due to handling during loading and transport. If needed, we’re happy to provide spray cans of matching touch-up paint upon request.
To report an issue, please contact us within the 24-hour window by:
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Emailing us with your order number
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Including clear photos of the problem
Claims submitted after 24 hours may not be eligible for refund or replacement.
ORDER CANCELLATION POLICY
Buyers can cancel their orders within 24-hours after placing the order. Some items are subject to a 70% restocking fee. *TRANSACTION CARD FEE'S ARE NOT REFUNDABLE*
Depending on your bank or credit card company, it could take up to 5-7 business days for your funds to return to your bank account or credit card balance.
If a cash refund is needed, you must allow us to issue a check in the mail which could cause longer handling time.
If you have any questions about the terms of our Refund Policy, please contact us.
Email: info@socalfenceandbarn.com
Office Phone: 951-508-8865
